Job: 1st/2nd line Support Analyst

1st/2nd line Support Analyst
Market related
Permanent
Altrincham

1st / 2nd Line Technical Support Analyst – Windows 10, Exchange, Desktop, networks – Cheshire – Good package and free parking!!

One of the oldest and most successful organisations in Cheshire have a superb opportunity for a 1st Line Support Analyst (some 2nd Line duties) to join their organisation based in Altrincham with skills and experience that includes Windows 10, Exchange (ideally Iseries)

As a 1st Line Support analyst you will be responsible for helping administer and maintain the company's IT systems and applications ensuring business continuity, investigating and diagnosing application, network and hardware issues, making recommendations for improving IT systems, routine configuration and installation of IT solutions plus managing security and passwords, internet policies etc.

You will at time be required to support and maintain the companies bespoke CRM systems (full training will be given), network maintenance, telephony and mobiles, testing new program developments etc. Good organisation and time management skills are key for this role as is string communication skills.

This is a great opportunity to join a great organisation that offers a competitive salary, pension, holiday and free parking

This role is commutable from Cheshire, Altrincham, Manchester, Stockport, Knutsford, Macclesfield, Staffordshire,

Infrastructure